Shipping policy
Shipping Policy
Last updated: 22/04/2026
Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will inform you via email.
2. Shipping Time & Delivery
Delivery times vary depending on your location:
- Domestic Shipping (within country): 5 – 10 business days
- International Shipping: 8 – 15 business days
Please note that these are estimated delivery times and may vary due to external factors such as courier delays, customs processing, or weather conditions.
Open box delivery is not possible to thirdparty sellers. But we guaranteed you will get same item that you orders.
YOU WANT TAKE 360° UNBOXING VIDEO OF PRODUCT FOR RETURN CLAIM / DAMAGE CLAIM )ANY ISSUES HAVE TO YOUR PRODUCT, WE WILL REPLACE IMMEDIATELY AS POSSILE
3. Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout.
We may offer:
- Free shipping on selected products or order values
- Flat-rate shipping depending on your location
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your order in real-time.
5. Delays & Issues
We are not responsible for delays caused by:
- Courier service disruptions
- Incorrect shipping address provided by the customer
- Customs clearance delays (for international orders)
If your order is significantly delayed, please contact us and we will assist you.
6. Incorrect Address
Please ensure that your shipping address is correct before placing the order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We need unboxing video of product that you recieved.
GUIDELINE FOR UNBOXING AND REPLACEMENT CLAIMS :
Please make sure to make a proper unpacking video to avid claim of purchase made under check warranty terms.
Its is Humble Request to all Customers and Resellers to ensure following things :
1. Customer Should take image from top of parcel once received showing label clearly. (To Varify
Our Shipment)
2. Customer should start unpacking with 360 degree view of parcel at first. (To Varify Tempering)
3. Unpacking to be done in complete including all edge to edge showing all components. (To Varify
Missing Items)
4. Any Physical Damage or Usage mark ete to be notified in same video.
5. Video shall be single clip unedited.
For Damage Claim only unboxing video evidance will be refered for varification.
We will investigate the issue and provide a replacement or refund where applicable.
8. Contact Us
If you have any questions about your order or shipping, feel free to contact us:
- Email: sancartofficial@gmail.com
- Phone: +91 6235320612